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DEBIT CARDS ARE NOT MANAGED OR ACCEPTED
INFO POINT (JUST GENERAL INFORMATION)
MONDAY – SATURDAY 09.00 – 19.00 (CET)
SUNDAY and holidays 13.00 – 19.00 (CET)
NO SERVICE COULD BE PROVIDED OUTSIDE THE ABOVE NAMED OPENING HOURS
FOR ANY QUESTION ABOUT THE PICKUP OF THE CAR AND THE REQUEST FOR THE FREE SHUTTLE BUS SERVICE READ CAREFULLY THE VOUCHER YOU GOT AND CALL THE NUMBER OF THE RENTAL LOCATION WRITTEN ON YOUR VOUCHER
IN ORDER TO MODIFY OR CANCEL A BOOKING the customer HAS to refer JUST to the broker/website where he booked and paid for. OptimoRent is not allowed at all to MODIFY OR CANCEL ANY BOOKING
For any issue after the car pickup please call JUST the rental office at the telephone number written on the rental agreement
We inform you that no estimates/reservation could be made by telephone